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- Open Outlook
- From the Tools menu, choose Services.

- Select the Services tab.
- Select Internet Mail

- Click the Properties button.
- Select the General tab.

- Click the Message Format button.
- To turn on MIME, check Use MIME when sending messages. Uncheck it
to turn off MIME.

- Click the OK button.
- Click the OK button to close the Internet Mail window.

- Click the OK button to close the Services window.

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