Q: I just updated my webpage, but when I try to view it the webserver shows me my old page?
A: Your old page is still in the cache of your browser. Netscape 2.01 has a bug related to daylight savings time and it doesn't recognize files updated in the last one hour as 'new'. Clear the cache of your browser (for Netscape go to Options | Network Preferences | Cache).

Q: I am using <insert provider here> services, and my Internet programs work fine. However, when I try to use your dial-in numbers my programs don't work.
A: Many nationwide service providers are using their own network protocols which are NOT COMPATIBLE with the PPP/SLIP standard. These protocols are designed to redirect network output to your programs. PPP/SLIP gives you your own virtual IP address to put you directly on the Internet.

Q: Can I use the Trumpet Winsock under windows 3.x to connect to DigiTex.net?
A: Yes, but you need a special login.cmd script. Copy the login.cmd in your trumpet directory, then start the TCP manager, and go to the menu topic PPP options. Put your username and password there. We do not recommend using the trumpet winsock for Windows 3.1

Q: How do I configure Netscape to use E-Mail and News?
A: Choose from the menu Options | Mail and News Preferences | Servers and specify our servers there. Our news server is news.DigiTex.net, our Incoming Mail (POP3) server is mail.DigiTex.net, and our Outgoing Mail (SMPT) server is mail.DigiTex.net.

Q: Which version of MacOS for Macintosh do I need to be able to run Internet software?
A: You need MacOS 7.5.1 or higher and at least 8MB of RAM.

Q: When I try to retrieve my e-mails using Eudora I get the error message: Cannot find DNS entry for DigiTex.net
A: You need to specify for POP account in the setup username@mail.DigiTex.net, (note the difference from your e-mail address 'username@DigiTex.net'), because Eudora connects to the computer specified in the POP account to receive the mail messages.

Q: How do I configure Windows NT 4.0 to connect to DigiTex.net?
A: Go to 'My Computer', 'Dial-up Networking' and create a 'New' phonebook entry. You must configure it as follows: Server - only 'TCP/IP' for network protocols, 'Enable software compression', uncheck 'Enable LCP ext.', Script - none, Security - Accept any. Under 'Server' - 'TCP/IP settings' specify 'Server assigned IP', specify primary name server address as 68.93.224.10 and the secondary at 68.93.224.12, leave the WINS zeroes and check 'use IP header compression' and 'default gateway'.

Q: I have Linux, how do I connect to DigiTex.net?
A: Use the pppd to establish a PPP connection. Example:

pppd connect 'chat -v "" ATDT4589062 CONNECT "" ' /dev/modem 38400 debug crtscts defaultroute modem +ua ~/.ppp_login

The file ~/.ppp_login must contain your username and password, separated with a newline.

Q: Can I use Microsoft's FrontPage to design my web pages?
Microsoft still doesn't have the FrontPage extensions available for our server and OS versions, so you will have problems uploading your web pages directly with FrontPage if your web site is on our Unix servers. However, you can still use FrontPage to design your pages, and use any FTP program to upload your web pages. If your web site is on our NT servers you can upload with FrontPage (see below)

Q: Can I use Netscape Navigator as an FTP program? (e.g. to upload my web pages?)
Yes, please click here for more details.