Error: "The modem does not exist, is not plugged in, or is out of service."
Operating System: Windows 95
Application: Dial-Up Networking
If the modem is internal, it may have been unseated. Isolate the problem.
If there is another application that can access the modem, then the problem is not hardware-based.
If no application on the system can access the modem, the computer should be taken to a qualified
hardware technician.
Note: Any problem which can only be handled by opening the case of a computer must be referred to a
hardware technician - not done by the customer using our instructions.
Double-click the My Computer icon.
Double-click the Control Panel icon.
Double-click the Modems icon.
Choose the Diagnostics tab.
Click the More Info button and wait for a response.
If Diagnostics returns data from the modem, then there is not necessarily a hardware problem. If it returns no data, the machine should be looked at by a qualified computer hardware technician.
